When I download files for Sketchup I get an error message. Why?

Tom

This is on a Windows 10 machine. I am able to open other Zipped files/folders. The error message states that the folder downloaded from Modlar is "invalid".

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Answers (2)

Liz, Modlar Administrator • 2017

Hi Tom,
The issue has been fixed, so if you download the files again, the zip files should be extractable.

Liz, Modlar Administrator • 2017

Hi Tom,
We are looking into the problem now. Let me know if there are any urgent files that you need, and I can try to email those through to you in the meantime.

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