Hi Mari,
Can you please link one of the products you are trying to use and we will test it. In the mean time, this archicad forum is really useful for any archicad software questions and issues http://archicad-talk.graphisoft.com/.
Thanks,
Lucille
sorry, can you help again, explain in detail.
because every time i click on the download button on your site for an object, im given the option to either open or save the object in a program, and i always click on the archicad program, but after that nothing apears in archicad.
i click on the library manager and click on reload stuff but i dont get anything into the program.
please explain in detail how i do this